With dewabit you have the possibility to view and answer your messages from ebay and your customers. In the navigation bar in the main window you will find the item “Messages” on the left. If you expand the menu, you can filter your messages by sender (ebay customer service or customer) and by your own message folders.
If you now switch to the “Inbox” folder, you will see the messages in this folder on the right. If you want to reply to a message, you can open it by double-clicking on it.
The following window will open, where you can view the content of the message and enter your reply. You also have the possibility to load a quick reply.